Hamdan.chiller@gmail.com

+971 52 183 9990

+971 0555449433 (中文)

+971 0555449433

General FAQs

  1. What is the difference between a chiller van and a refrigerated van?
    A chiller van maintains temperatures between +5°C and +15°C, suitable for chilled items. Refrigerated vans can go below 0°C, ideal for frozen goods.
  2. How do I determine the right rental vehicle for my needs?
    The choice depends on the type of goods, required temperature range, and the quantity to be transported. Our team can assist in selecting the best option.
  3. Are all rental vans and trucks temperature-controlled?
    Yes, all our vehicles are equipped with advanced temperature control systems to ensure product safety.
  4. What temperature ranges can the vans and trucks maintain?
    Our vehicles can maintain temperatures from -18°C to +15°C, depending on the model.
  5. Are your vehicles compliant with food safety regulations?
    Absolutely! All our vehicles meet local and international food safety standards.
  6. Do you offer vehicles for both short-term and long-term rental?
    Yes, we offer flexible rental options to suit your specific needs.
  7. Is insurance included with the rental?
    Basic insurance is included, but additional coverage can be arranged upon request.
  8. Can I drive the rental vehicle myself, or do you provide a driver?
    Both options are available. You can either drive yourself or hire one of our experienced drivers.
  9. What are the costs of renting temperature-controlled vehicles?
    Costs vary based on the vehicle type, rental duration, and additional services required. Contact us for a detailed quote.
  10. How do I book a rental vehicle?
    You can book online, over the phone, or by visiting our office.

Chiller Van Rental FAQs

  1. What industries commonly use chiller vans?
    Chiller vans are popular in food delivery, pharmaceuticals, catering, and floral transport industries.
  2. Can I rent a chiller van for a single day?
    Yes, we offer daily rentals for chiller vans.
  3. What is the capacity of your chiller vans?
    Capacities vary but typically range from 1 ton to 3 tons.
  4. Do you provide standby refrigeration for chiller vans?
    Yes, standby refrigeration is available to keep the goods chilled even when parked.
  5. Are your chiller vans fuel-efficient?
    Yes, our refrigerated vans are designed for optimal fuel efficiency without compromising performance.
  6. Can I monitor the temperature during transit?
    Yes, many of our vans are equipped with temperature monitoring systems.
  7. Is a deposit required for renting a chiller van?
    A deposit is usually required and will be refunded after the rental period ends.
  8. Do your chiller vans come with a driver?
    Drivers are optional and can be arranged upon request.
  9. How often are the chiller vans serviced?
    Our vehicles are regularly maintained to ensure reliability and safety.
  10. Can chiller vans be used for long-distance transportation?
    Yes, they are suitable for long-distance deliveries, maintaining consistent temperatures.

Refrigerated Van Rental FAQs

  1. What is the minimum rental period for refrigerated vans?
    The minimum rental period is typically one day, but shorter durations can be discussed.
  2. Do refrigerated vans support multi-temperature zones?
    Yes, some vans have compartments for maintaining different temperature zones.
  3. Can I use a refrigerated van for non-food items?
    Yes, they can be used for any items requiring controlled temperatures, such as chemicals or electronics.
  4. Are your refrigerated vans equipped with GPS tracking?
    Many of our vehicles come with GPS tracking for efficient route management.
  5. What happens if the refrigeration system malfunctions during rental?
    We offer 24/7 roadside assistance and replacement vehicles in case of technical issues.
  6. How do you ensure the cleanliness of the vans?
    All vehicles are thoroughly cleaned and sanitized after each use.
  7. Do you provide refrigerated vans with electric standby?
    Yes, electric standby is available for most of our refrigerated vans.
  8. Can I rent a refrigerated van for international transport?
    International rentals are possible, but require prior arrangements and documentation.
  9. What sizes are available for refrigerated vans?
    We offer vans in various sizes, from compact to high-capacity models.
  10. Are refrigerated vans suitable for pharmaceutical transport?
    Yes, they are commonly used for transporting temperature-sensitive medicines.

Freezer Van Rental FAQs

  1. What temperatures can freezer vans maintain?
    Freezer vans can maintain temperatures as low as -18°C.
  2. What items are typically transported in freezer vans?
    Frozen food, ice cream, seafood, and other perishable items are commonly transported.
  3. Do freezer vans come with racks or shelving?
    Yes, some models have racks for organized storage.
  4. Can I rent a freezer van for overnight use?
    Yes, overnight rentals are available.
  5. Do freezer vans consume more fuel?
    They may consume slightly more fuel due to the refrigeration system, but we use fuel-efficient models.
  6. How do I prepare goods for transport in a freezer van?
    Ensure items are pre-frozen and securely packed to maintain optimal conditions.
  7. Can freezer vans operate in extreme heat?
    Yes, they are designed to function efficiently even in high temperatures.
  8. Are freezer vans available for bulk orders?
    Yes, we can accommodate bulk rental requirements.
  9. What is the maximum load capacity of a freezer van?
    Capacities vary by model but generally range between 1 ton and 2 tons.
  10. Do you offer any discounts for long-term freezer van rentals?
    Yes, discounts are available for long-term rentals. Contact us for details.

High Roof Van Rental FAQs

  1. What is a high roof van, and what are its benefits?
    High roof vans offer increased vertical space, ideal for bulky or tall cargo.
  2. Are high roof vans suitable for passenger transport?
    Yes, some models can be configured for passenger transport.
  3. What is the interior height of a high roof van?
    Heights vary but typically range from 6 to 7 feet.
  4. Can high roof vans be temperature-controlled?
    Yes, temperature-controlled options are available.
  5. What industries use high roof vans?
    Common industries include logistics, events, and construction.
  6. Do high roof vans require a special license to drive?
    A standard driving license is usually sufficient, but check local regulations.
  7. Can I customize the interior of a high roof van?
    Limited customizations, like adding shelving, are possible. Contact us for options.
  8. What is the payload capacity of high roof vans?
    Capacities range from 1 ton to 3 tons depending on the model.
  9. Are high roof vans suitable for city deliveries?
    Yes, they are maneuverable and suitable for urban deliveries.
  10. Do high roof vans come with loading equipment?
    Some models are equipped with loading ramps or lifts. Confirm availability when booking.